We remain committed to your health in this time of crisis
Frequently Asked Questions
A smartphone with a camera or a computer with a camera and microphone is required to complete this consultation with our doctors. You will also need a good wireless or Ethernet internet connection. The visit is initiated via a secure link that is emailed to the email address you provide. If you do not have access to a smartphone we suggest working with a friend or family member you may be with at this time.
While TeleHealth is a great way to see one of our doctors while staying safe at home, not every condition can be treated in this way. When you call to schedule a TeleHealth visit at 352-372-9414, one of our scheduling specialists will talk with you and we may recommend you visit offices during our office hours. Our goal is to treat you from a distance when applicable, following CDC recommended social distancing guidelines. If your condition requires in-person care we would prefer to see you in our facility versus suggesting a visit to a busy urgent care of ER during this time of crisis.
TeleHealth visits are covered by Medicare and most commercial insurers. A TeleHealth visit is handled the same way that an office visit would be handled and will be billed in a similar fashion. As a reminder, we bill insurances as a courtesy to our patients. Patients are still responsible for any portion of the costs of the services not covered by their insurer (for example: co-pays, deductible amounts, non-covered services, etc.).